# Setting Up a New Comptuer for Spikemark

1. [Install Windows with Offline Local Account](#install-windows-with-offline-local-account)
2. [Power Settings](#power-settings)
3. [Taskbar Settings](#taskbar-settings)
4. [Date and Time](#date-and-time)
5. [Notifications](#notifications)
6. [Spikemark Utility Shortcuts](#spikemark-utility-shortcuts)
7. [Windows Updates](#windows-updates)
8. [Programs to Install](#programs-to-install)
9. [Windows Security Settings](#windows-security-settings)

{% hint style="danger" %}
**DO NOT** just open your show file

**ALWAYS** open Spikemark through the Start Menu or Task Bar and then use **File>Open** to open your show

This will ensure that your show and machinery load properly in the software.
{% endhint %}

## Install Windows With Offline Local Account

These steps begin once Windows has been installed and turns on to the initial setup

1. Shift + F10 -> Command prompt<br>
2. OOBE\BYPASSNRO --> Restarts computer<br>
3. Shift + F10 --> Command Prompt<br>
4. ipconfig /release<br>

## Power Settings

* Turn off the display: 2hrs
* Put the computer to sleep: Never
* Turn off hard disk after: 0 (never)
* When I press the power button: Do nothing (prevents unintended shutdown/sleep)
* When I press the sleep button: Do nothing (prevents unintended shutdown/sleep)\ <br>

1. Press `WIN+R` to open the Run Window
2. Type `powercfg.cpl` to open the Power Options
3. Click "Choose what the power buttons do"
4. Select "Do nothing" in each of the drop-down menus
   * Be sure to do this for the power button, sleep button, and "When I close the lid" for both On batter and Plugged in

## Taskbar Settings

* Widgets: OFF
* Other system tray icons:
  * Safely Remove Hardware and Eject Media: ON\ <br>

1. **Right Click** on a blank space on the Windows Taskbar
2. Turn the **Widget** slider to "Off"
3. Click the drop down carrot beside **Other system tray icons**
4. Turn the **Safely Remove Hardware and EJect Media** to "On"
5. Turn all other sliders to "Off"

## Date and Time

* Set Time Zone for location
* Sync now\ <br>

1. **Right Click** the clock in the lower right corner of the Windows Taskbar and select **Adjust date and time**
2. Click **Time zone** drop down menu and select current time zone
   * If this option is greyed out, click the **Set time zone automatically** slider to the "Off" position
3. Verify that **Set time automatically** slider is set to "On"
4. Click **Sync now** button and verify that the time updates to the current, local time

## Notifications

* Notifications: OFF
* Do not disturb: ON
* Additional settings
  * Show the Windows welcome experience after updates and when signe din to show what's new and suggested: OFF
  * Suggest ways to get the most out of Windows and finish setting up this device: OFF
  * Get tips and suggestions when using Windows: OFF\ <br>

1. **Right Click** the clock in the lower right corner of the Windows Taskbar and select **Notification settings**
2. Click **Notifications** slider to "Off"
3. Click **Do not disturb** slider to "On"
4. Scroll to the bottom off the screen and click the **Additional settings** carrot to display additional check boxes
5. Deselect all checkboxes under **Additional settings**

## Spikemark Utility Shortcuts

* Drive Parameter Sets
* OSC Libraries
* Spikemark Firmware
* Spikemark Log Files
* CCI VFD Error Codes
* Common Log File Searches

## Windows Updates

* Run Windows Update until there is nothing left to update
* Turn off Windows Update through the Services App

{% hint style="success" %}
Even though we turn it off so that it does not interfere with our network or running a show, it is best practice to keep [Windows up to date](https://support.microsoft.com/en-us/windows/update-windows-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a).

[**CLICK HERE to Check for Windows Updates Now**](ms-settings:windowsupdate?activationSource=SMC-IA-4027667)
{% endhint %}

1. Select the Start menu, type **services**, and select it from the list of results
2. Scroll down the list of Services to **Windows Update** and select it
3. Select the option to <mark style="color:blue;">**Stop**</mark>**&#x20;the service**

{% hint style="info" %}
If the service is already off, it will show the option to <mark style="color:blue;">**Start**</mark> **the service.** In this case, you don't need to do anything!
{% endhint %}

## Programs to Install

* [Chrome](https://www.google.com/chrome/?_gl=1*1lcpmyb*_up*MQ..\&gclid=Cj0KCQjwkZm_BhDrARIsAAEbX1EBS2xVG-cU7KL5loC3OanhlY4-Jv2YmUPuJR7IhdKsW90JJGkTW68aAq9xEALw_wcB\&gclsrc=aw.ds)
  * set [docs.creativeconners.com](https://github.com/creativeconners/PublicDocumentation/blob/main/technical-support/tech-tips/docs.creativeconners.com) as default start page
* [Notepad++](https://notepad-plus-plus.org/downloads/) - This is our preferred application for reading [Log Files](https://docs.creativeconners.com/docs/spikemark/spikemark-installation#install-location-and-support-files)
* [PDFGear](https://www.pdfgear.com/download/)
* [PowerToys](https://aka.ms/installpowertoys) - We like to activate **Find My Mouse**, especially if using multiple screens
* [Spikemark](https://store.creativeconners.com/products/spikemark-3)

## Windows Security Settings

Allow Spikemark to communicate through **Windows Defender Firewall**

### Add an app from the list of allowed apps

1. Select the Start menu <img src="https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-d92e06df6c4a58278a60e88a482b5eada94831b3%2Fimage%20(92).png?alt=media" alt="" data-size="line">, type **`Allow an app through Windows Firewall`**, and select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-4d5e59a554c5af05042afa7f933aaf00d142742c%2Fimage.png?alt=media)
   1. Windows+R -> **`firewall.cpl`** -> Allow an App through Windows Firewall
2. Select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-96b18a9038f9589a88f7c8cade87faefb73b2266%2Fimage.png?alt=media). You might be asked for an administrator password or to confirm your choice.
3. Scroll down to **Spikemark** and **Spikemark\_Pendant\_Port**. ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-ebc4b6d8424d940de01a184eb4701c6de9edbdfc%2Fimage.png?alt=media)
4. Check any boxes that are blank and select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-f2746207fce9b0078ee302e59739ef076bc958be%2Fimage.png?alt=media) to save.

**-- if Spikemark is not on the list --**

4. Select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-6ccac9485d802f1640156d4953ac8dc3746bb03e%2Fimage.png?alt=media) and Browse or enter the path for the app. Select **SpikeMark.exe** and click ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-d7fb69484aca8f4ecdaedf7e78880ef1db149538%2Fimage.png?alt=media) then ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-1839fdbc89e874ac8454f829a995ea52f836b15a%2Fimage.png?alt=media)
   1. Default location is **`C:\Program Files\Spikemark`**
5. Return to **Step 3** above to allow Spikemark through.

### Open a port

1. Select the Start menu <img src="https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-d92e06df6c4a58278a60e88a482b5eada94831b3%2Fimage%20(92).png?alt=media" alt="" data-size="line">, type **`Windows Defender Firewall`**, and select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-5d73bd09c57e3d9c08ac554e436fcefd49c63ea2%2Fimage.png?alt=media)
   * Windows+R -> **`firewall.cpl`**
2. Select <img src="https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-3b07bbf1b6b0aa4a978665e41039833a2aa3d2f3%2Fimage.png?alt=media" alt="" data-size="original"> on the side navigation menu. You might be asked for an administrator password or to confirm your choice.
3. Select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-91589d7af10f11c7b8dc3e28ee0a53993ff90659%2Fimage.png?alt=media).
4. To open a port, select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-925ec559fd6ce70dc7ae149661cf7c8de2ceebd2%2Fimage.png?alt=media) and complete the instructions.
   1. ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-ba946c2b5915d26207a00e0a0aa87e55b10e1fea%2Fimage.png?alt=media) then select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-0f7e4b4ebdad54adf8e77098db2017e0d415f377%2Fimage%20\(57\).png?alt=media)
   2. Browse for the path to where you installed Spikemark. If you used the default location, copy this into the window: **`%ProgramFiles%\Spikemark\SpikeMark.exe`** then select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-0f7e4b4ebdad54adf8e77098db2017e0d415f377%2Fimage%20\(57\).png?alt=media)
   3. Select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-1f985eb8d4beebf628ca3ce4ebe8838a11fd79fc%2Fimage%20\(128\).png?alt=media) then select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-0f7e4b4ebdad54adf8e77098db2017e0d415f377%2Fimage%20\(57\).png?alt=media)
   4. Check all boxes for **When does this rule apply?** then select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-0f7e4b4ebdad54adf8e77098db2017e0d415f377%2Fimage%20\(57\).png?alt=media)
   5. Name the rule **`Spikemark`** ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-3d8f93d262e886cc4f759780500959b4a190c131%2Fimage.png?alt=media) and select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-e6f68391c140476fe0f8c59c41d31356ea243ede%2Fimage.png?alt=media)

### Allow UDP in Spikemark

1. Select the Start menu <img src="https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-d92e06df6c4a58278a60e88a482b5eada94831b3%2Fimage%20(92).png?alt=media" alt="" data-size="line">, type **`Windows Defender Firewall`**, and select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-5d73bd09c57e3d9c08ac554e436fcefd49c63ea2%2Fimage.png?alt=media)
   * Windows+R -> **`firewall.cpl`**
2. Select <img src="https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-3b07bbf1b6b0aa4a978665e41039833a2aa3d2f3%2Fimage.png?alt=media" alt="" data-size="original"> on the side navigation menu. You might be asked for an administrator password or to confirm your choice
3. Select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-91589d7af10f11c7b8dc3e28ee0a53993ff90659%2Fimage.png?alt=media)
4. Scroll to **Spikemark** left click to select it. It wil highlight blue
5. Copy and past the rule using **CTRL+C** then **CTRL+V**
6. Click ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-5eac8b597cfc8daaae74e2b46ed59ace68cf2bdf%2Fimage.png?alt=media) in the header **2x** (not double click) to refresh the list
7. Select either Spikemark rule then select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-3453a7f8e1e70160299484a4205903cdcc542afa%2Fimage.png?alt=media) from the right hand Actions menu
8. Select the **Protocols and Ports** menu at the top, then change the **Protocol type:** to **UDP** using the dropdown menu and select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-2cd265b49af6fb84b2a0dac0936fa151139434fa%2Fimage.png?alt=media) to save

### **Open Port for Spikemark Pendant**

1. Select the Start menu <img src="https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-d92e06df6c4a58278a60e88a482b5eada94831b3%2Fimage%20(92).png?alt=media" alt="" data-size="line">, type **`Windows Defender Firewall`**, and select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-5d73bd09c57e3d9c08ac554e436fcefd49c63ea2%2Fimage.png?alt=media)
   * Windows+R -> **`firewall.cpl`**
2. Select <img src="https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-3b07bbf1b6b0aa4a978665e41039833a2aa3d2f3%2Fimage.png?alt=media" alt="" data-size="original"> on the side navigation menu. You might be asked for an administrator password or to confirm your choice
3. Select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-91589d7af10f11c7b8dc3e28ee0a53993ff90659%2Fimage.png?alt=media)
4. To open a port, select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-925ec559fd6ce70dc7ae149661cf7c8de2ceebd2%2Fimage.png?alt=media) and complete the instructions.
   1. ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-3766b8aca0bafbbd0db8635e126963534c103661%2Fimage.png?alt=media) then select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-0f7e4b4ebdad54adf8e77098db2017e0d415f377%2Fimage%20\(57\).png?alt=media)
   2. Select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-63d520c037bdfc931816e41ea9057de548181b5d%2Fimage.png?alt=media) then type **`8080`** into ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-3755f05564327655f35bffea70a84b52496e8495%2Fimage.png?alt=media) then select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-0f7e4b4ebdad54adf8e77098db2017e0d415f377%2Fimage%20\(57\).png?alt=media)
   3. Select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-1f985eb8d4beebf628ca3ce4ebe8838a11fd79fc%2Fimage%20\(128\).png?alt=media) then select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-0f7e4b4ebdad54adf8e77098db2017e0d415f377%2Fimage%20\(57\).png?alt=media)
   4. Check all boxes for **When does this rule apply?** then select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-0f7e4b4ebdad54adf8e77098db2017e0d415f377%2Fimage%20\(57\).png?alt=media)
   5. Name the rule **`Spikemark_Pendant_Port`** ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-c1984ad3fb7fe6fc8bffe11661d162f3bc59b875%2Fimage.png?alt=media) and select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-e6f68391c140476fe0f8c59c41d31356ea243ede%2Fimage.png?alt=media)

## Windows Network Adapters

We recommend turning off any network adapters that are not being used by Spikemark to avoid network interference

1. **Windows+R** -> **`ncpa.cpl`** <img src="https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-5858ad0a8ce68561f7816a3f91ceffd5bf32d8fd%2Fimage.png?alt=media" alt="" data-size="line">
2. **Right click** on each unused network adapter and select ![](https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-fa1d2bc939512b56671c8843ba4ad16d8648f900%2Fimage.png?alt=media)

<figure><img src="https://3040525219-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhFI6SSKpm8M7EkrYqp%2Fuploads%2Fgit-blob-da4b3bc868fae985b2d47ba3e02a5ac8e7a377a4%2Fimage%20(43).png?alt=media" alt=""><figcaption><p>Disabled adapters are greyed out and say <strong>Disabled</strong></p></figcaption></figure>

{% hint style="danger" %}
If you use a VPN, this must also be disabled to connect in Spikemark
{% endhint %}
