Stagehand Pro+

What is a Stagehand Pro+ and how to use it

Original Versions of the Stagehand Pro

Over the last decade we have introduced several versions of the Stagehand Pro with progressively more capabilities and features. The Stagehand Pro+ brings those previous generations up to date to our latest iteration, Stagehand Pro 5, while maintaining as much of the original packaging as possible for a much more cost-effective upgrade.

At the heart of the upgrade is a brand new Stagehand Control Card, powered by an ARM Cortex M4 processor and a PMD (Performance Motion Devices) Magellan motion chip. This new architecture breaths new features, like split accel/decel and limit overrides into any generation of Stagehand Pro!

Pro+ New Features

Split Acceleration and Deceleration

Write more complex cues with different ramp up and ramp down times

Large Graphical OLED Display

See more information at a glance rather than cycling through all the fault codes

Built-In Brake Testing

Instead of big, bulky buttons for brake tests, you can simply navigate to brake test function on the card

Limit and Sensor Overrides

The limit and sensor override status displays on the Stagehand Display as well as in Spikemark

Improved Load Cell Input

Detect changes in load with higher precision

Control Circuit Protection

Since we haven't needed the battery backup since Spikemark 3, we replaced the oldest Pros with much needed fuse protection for the control and encoder circuits

VFD Parameter Library

Change VFD Parameter Set from Spikemark(5.5.2 or later) and not a VFD keypad


With upgraded features comes updated Parameters.

Check out the full list here.


The same basic troubleshooting you'll find here holds true with the Pro+, but we did make some changes, so there are a few additional steps to take before reaching out.


  • The Green Power Indicator is not on

    • Check the power is connected and any breakers are turned on

    • Confirm (with a meter) you have 208VAC 3P

  • The Stagehand Display isn't on but the Green Power Indicator is

    • Check the 24VDC control fuse


  • Encoder counts are not changing on the Stagehand Display

    • Check the 5VDC encoder fuse (depending on Pro version)

    • Check encoder cable connections

Emergency Stop

  • Emergency Stop is Displayed on the Stagehand Display

    • An e-stop is engaged or the Showstopper cable is not connected

    • Confirm the Showstopper Base is operating

  • VFD Keypad is displaying "SA"

    • The E-stop is engaged - release the e-stop

      • engage the e-stop then release to clear the Safety Controller

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