Troubleshooting
Last updated
Last updated
Most of the time the Revolver spins as expected, other times it can feel like a battle with a toddler.
Poor motion with a turntable can be caused by several factors
Drive wheel slippage
Add more tension to the drive wheel
Encoder wheel slippage
Add more tension to the encoder
PID tuning
Too high of a P-Gain can cause poor motion. Reduce the P-Gain.
Cast dancing (even walking) on the the turntable
PID tuning can help, but check for drive wheel slippage first
Often you will be able to successfully jog your turntable but trying to run in cue faults with a position fault.
The cue could fault immediately or mid cue.
Confirm encoder counts and motor direction are in phase (jogging FWD counts increase)
Confirm dancer wheel encoder is counting accurately
Set position lag time to 1 second
Reduce cue speed by half and try to run again
Sometimes the cue will run but will seemingly randomly stop mid-move with a soft stop
Spikemark is searching for a Showstopper Consolette
Connect your Showstopper Consolette
Disconnect from the Consolette if you are using a Showstopper 2
If you are still in the weeds feel free to reach out for assistance.
The best (and quickest) way to reach one of our support staff is via email: support@creativeconners.com.
You can also try to reach us on the phone. Give us a call at 401-289-2942 x2 - leave a voicemail if no one is available.