# Console-Firmware

Like all computers and embedded controls, Spikemark Console has its own firmware. When it’s time to update the firmware Spikemark Console only requires a few clicks. When a new firmware update is available, you will be notified by the Creative Conners team and then be able to download the firmware update online.

There will be two firmware packages: one for the Playback firmware and one for the console-wide controls. Download the latest firmware onto Spikemark Console’s computer.

<figure><img src="/files/NuTxzy34d7ZN62CY0MhF" alt="Spikemark Console Configuration"><figcaption></figcaption></figure>

Extract the zip files from File Explorer to your desired location. Once extracted, you should see several files in the destination folder. You can ignore everything except for the ‘InstallFirmware’ script - either ‘PlaybackInstallFirmware’ or ‘ConsoleControlsInstallFirmware’. For the following steps, repeat them for both the Playback firmware and Console firmware. Each script only needs to be run once for the update to complete.

<figure><img src="/files/kLAcio8cadjYy8gFX6JB" alt="Spikemark Console Configuration"><figcaption></figcaption></figure>

**Before installing, please make sure Spikemark is closed and the console appears in its Disconnected state**.

Right-click on the appropriate InstallFirmware script, and select ‘Run With Powershell’. A PowerShell terminal will open and begin the installation process.

*If asked for a confirmation to run the script, select ‘Run Once’.*

<figure><img src="/files/uccycCBObOjJIREPwGor" alt="Spikemark Console Configuration"><figcaption></figcaption></figure>

The script will run through automatically and update the firmware. You may see the individual playbacks reboot on the Console as it updates the firmware to each one.

<figure><img src="/files/rK8IWUofa6bDqWjr5Dfw" alt="Spikemark Console Configuration"><figcaption></figcaption></figure>

Once the script has finished running, simply press ‘Enter’ to exit. Again, make sure to do this for both the Playback firmware and the Console Controls firmware. Once they’ve been updated, the Console is ready to go!


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