Troubleshooting

ISSUECHECKPOINT

Network devices will not connect

  1. Verify network cable going to device is good

  2. Verify network cables at switch are good

  3. Verify network switch is good. Try other ports as well.

  4. Verify network cable inside Drive Connection are good

All connected Stagehands are not releasing E-Stop

  1. Confirm the Base has power

  2. Confirm no Remote E-Stop button is activated

  3. Remove and reseat all accessory cables and terminators

One of several Stagehands is not releasing E-Stop

  1. Confirm Stagehand is connected to Base with Showstopper cable

  2. Replace Showstopper cable between Base and the Stagehand

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