> For the complete documentation index, see [llms.txt](https://docs.creativeconners.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.creativeconners.com/docs/showstopper/drive-connection/troubleshooting.md).

# Troubleshooting

| ISSUE                                             | CHECKPOINT                                                                                                                                                                                                                                    |
| ------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Network devices will not connect                  | <ol><li>Verify network cable going to device is good</li><li>Verify network cables at switch are good</li><li>Verify network switch is good. Try other ports as well.</li><li>Verify network cable inside Drive Connection are good</li></ol> |
| All connected Stagehands are not releasing E-Stop | <ol><li>Confirm the Base has power</li><li>Confirm no Remote E-Stop button is activated</li><li>Remove and reseat all accessory cables and terminators</li></ol>                                                                              |
| One of several Stagehands is not releasing E-Stop | <ol><li>Confirm Stagehand is connected to Base with Showstopper cable</li><li>Replace Showstopper cable between Base and the Stagehand</li></ol>                                                                                              |


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