Windows Settings
Basic computer setup and Windows settings
DO NOT just open your show file
ALWAYS open Spikemark through the Start Menu or Task Bar and then use File>Open to open your show
This will ensure that your show and machinery load properly in the software.
Windows Security Settings
Allow Spikemark to communicate through Windows Defender Firewall
Add an app from the list of allowed apps
Windows+R -->
firewall.cpl
--> Allow an App through Windows Firewall
-- if Spikemark is not on the list --
Default location is
C:\Program Files\Spikemark
Return to Step 3 above to allow Spikemark through.
Open a port
Windows+R -->
firewall.cpl
Allow UDP in Spikemark
Windows+R -->
firewall.cpl
Scroll to Spikemark left click to select it. It wil highlight blue
Copy and past the rule using CTRL+C then CTRL+V
Open Port for Spikemark Pendant
Windows+R -->
firewall.cpl
Windows Update
Even though we turn it off so that it does not interfere with our network or running a show, it is best practice to keep Windows up to date.
Turn off Windows Update through the Services App
Select the Start menu, type services, and select it from the list of results
Scroll down the list of Services to Windows Update and select it
Select the option to Stop the service
If the service is already off, it will show the option to Start the service. In this case, you don't need to do anything!
Windows Power Settings
It is best practice to make sure that your computer is as responsive as possible:
Window+R -->
Windows Network Adapters
We recommend turning off any network adapters that are not being used by Spikemark to avoid network interference
If you use a VPN, this must also be disabled to connect in Spikemark
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