Stagehand Pro 5: Troubleshooting
The Stagehand Pro 5 is a complex device. Occasionally you'll bump into challenges (which is probably why you are here) that are not clear.
Common Issues
Power indicator isn't on
Check input power
Power indicator is on, but Stagehand Display is not
Check Control power Breaker (front)
Check Control Power fuse (rear)
No encoder feedback on the Stagehand or Spikemark
Check Encoder Power fuse (rear)
Check Sensor Input cable
Stagehand display showing Forward/Reverse/All Stop Interlock and External Fault Faults
Install Interlock terminator
Status Display
Reverse Limit Indicator
Forward Limit Indicator
Ultimate Limit Indicator
Cross Grooved Indicator
Forward Interlock Indicator
Reverse Interlock Indicator
All Stop Interlock Indicator
External Fault Indicator
VFD Faults
Common Faults
E.OC1
Overcurrent trip during acceleration
The Stagehand can toss an E.OC1 fault for several common reasons. The most common reason is due to jogging too aggressivley from the Consolette or Console.
Check Pr.07 is set to 0.1
E.OC2
Overcurrent trip during constant speed
Check for sudden load change
Run a Brake Test and make sure both brake circuits are working
Check for a short-circuit in the output circuit
Check the rotation direction(Pr. 359) is set correctly
Check that motor capacity(Pr. 80) is set correctly
Check Pr.07 & Pr.08 are set to 0.1/ul>
E.OC3
Overcurrent trip during deceleration or stop
The Stagehand can toss an E.OC3 fault for several common reasons. The most common reason is due to jogging too aggressivley from the Consolette or Console.
Check Pr.08 is set to 0.1
E.OV1
Regenerative overvoltage trip during acceleration
E.OV2
Regenerative overvoltage trip during constant speed
The most common resons to see an E.OV2 fault on the Stagehand is due to loading, distance traveled (in) and speed.
Reduce the load, speed or travel distance.
E.THM
Motor overload trip (electronic thermal relay function)
The most common reason to see the E.THM fault is because Pr.9 is set incorrectly (too low)
E.ECT
Signal loss detection
This fault means the VFD has lost the speed encoder signal.
Check the Sensor Cable is connected
Check the encoder fuse on the Stagehand
E.OS
Overspeed Occurance
Check Pr.369 and Pr.374
E.OSD
Speed Deviation excess detection
This fault can rear its ugly head if there's a difference between the commanded speed and the actual speed.
Most likely caused by a brake issue.
Check or replace the Motor/Brake cable
Confirm motor and encoder phasing is correct
E.OLT
Stall prevention
This fault can pop up if there's too much load on the motor. It can also bubble to the surface when running a heavy load very slowly
E.ILF
Input phase loss
Check input power to confirm all three phases are present.
Uncommon
v
Code
Fault
Check-Points
E.THT
Inverter overload trip (electronic thermal relay function)
If the temperature of the output transistor elements exceeds the protection level
Make sure Pr. 0, Pr. 14 are correct
Check Speed encoder meets specifications and is wired correctly
Reduce Load
E.FIN
Heat Sink Overheat
Check that the VFD fan is clean
The VFD needs repair
E.UVT
Undervoltage
Check Input Power
E.ILF
Input phase loss
Check Input Power
E.SOT
Loss of synchronism detection
Not used, if you see this error, Your Stagehand Pro will need repair
E.BE
Brake transistor alarm detection
Remove Power
Replace VFD
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